August 10, 2026Forecasting a loyalty program liability is different from forecasting most balance sheet items. Revenue is deferred, redemption behavior shifts over…
August 3, 2026If you are a CFO, controller, or VP of Finance at a company that runs a loyalty program, there is…
July 21, 2026If you manage loyalty program accounting on the finance side, 2026 is not the year to coast on 2023's approach.…
July 13, 2026When a CFO walks into a budget meeting and asks the loyalty team to cut costs, the fight is already…
June 17, 2026A loyalty program liability is the dollar value your company owes to its members in the form of unredeemed points,…-
June 11, 2026You're a loyalty leader under pressure to prove ROI. Your retention numbers look acceptable. Enrollment is growing. Members are earning…
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May 19, 2026Loyalty programs are often unfairly viewed as cost centers, but with the right actuarial lens, they become your company's most…
May 13, 2026Loyalty programs are under more financial scrutiny than ever, and teams are being asked a simple question that is actually…-
May 6, 2026
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April 15, 2026Managing loyalty program costs too aggressively limits long-term value Many organizations approach loyalty as a cost center, focusing on controlling…
The Hidden Economics of Loyalty: 2026 Trends from High-Performing Loyalty Programs
